In the Microsoft Call Quality Dashboard, you discover an increasing trend of poor-quality calls. You need to implement a solution to identify problematic sites. Which two actions should you perform? E

Question

Options

• ARun the CQD User Feedback (Rate My Call) Report.
• BCreate a building data file.
• CUpload a file to the Tenant Data Upload page.
• DUpload a file to the Reporting Labels page.
• ECreate an endpoint data file.
• FInstall the Power BI connector for Call Quality Dashboard (CQD).

• B
  71% (20)
• D
  4% (1)
• E
  18% (5)
• F
  7% (2)

Explanation

To surface location-based (site/building) data in CQD you must first create a building data file (option B) - a CSV that maps network subnets to physical buildings, cities, and regions. You then upload that file via the Tenant Data Upload page in CQD (option C), after which reports can break down call quality by site. Without this mapping, CQD only shows IP addresses, making it impossible to pinpoint a physical location. The User Feedback Report (A) reflects subjective ratings and cannot identify which site is problematic. Reporting Labels (D) is a different upload category. An endpoint data file (E) maps devices, not physical sites. The Power BI connector (F) enables richer visualization but does not by itself identify problematic sites.

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