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MS-721 · Question #99

You have a Microsoft Teams Phone deployment. You are deploying Direct Routing. All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is named sbc.voice.contos

The correct answer is B. The firewall blocks traffic to the signaling port on the SBC.. In a Direct Routing deployment, the SBC communicates with Microsoft Teams using SIP signaling over specific ports (typically 5061 for TLS-secured SIP). If a firewall is blocking inbound or outbound traffic on the SBC's signaling port, Teams cannot establish or maintain a proper S

Maintain and troubleshoot collaboration communications systems

Question

You have a Microsoft Teams Phone deployment. You are deploying Direct Routing. All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is named sbc.voice.contoso.com. When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit. What is a possible cause of the issue?

Options

  • AThe firewall blocks outbound traffic on port 443 to Microsoft Teams.
  • BThe firewall blocks traffic to the signaling port on the SBC.
  • CTLS 1.2 is enabled on the SBC.
  • DMicrosoft 365 Phone System licenses are not assigned to the users.

How the community answered

(47 responses)
  • A
    4% (2)
  • B
    72% (34)
  • C
    9% (4)
  • D
    15% (7)

Explanation

In a Direct Routing deployment, the SBC communicates with Microsoft Teams using SIP signaling over specific ports (typically 5061 for TLS-secured SIP). If a firewall is blocking inbound or outbound traffic on the SBC's signaling port, Teams cannot establish or maintain a proper SIP connection to the SBC, resulting in warning messages during troubleshooting. Port 443 blockage (A) would affect HTTPS/management traffic but not SIP signaling directly. TLS 1.2 (C) is required and its presence would not cause errors-disabling it would. Missing Phone System licenses (D) would prevent user calls but would not generate SBC-level signaling warnings.

Topics

#Direct Routing#SBC troubleshooting#Firewall configuration#SIP signaling

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