MS-721 · Question #39
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The correct answer is A. Yes. A port order (number porting) is the correct mechanism for transferring existing phone numbers from a previous carrier or service to Microsoft Teams Calling Plans. When a company acquires users who already have DID numbers with PSTN capabilities, those numbers must be ported to M
Question
Options
- AYes
- BNo
How the community answered
(59 responses)- A73% (43)
- B27% (16)
Explanation
A port order (number porting) is the correct mechanism for transferring existing phone numbers from a previous carrier or service to Microsoft Teams Calling Plans. When a company acquires users who already have DID numbers with PSTN capabilities, those numbers must be ported to Microsoft to keep them active in Teams. In the Teams admin center, administrators create a port order by submitting the existing numbers and account information from the current carrier. Microsoft then coordinates with the losing carrier to transfer the numbers. This ensures continuity - users retain their existing phone numbers without needing new ones assigned. This is the appropriate solution when users have established DID numbers that must be preserved.
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