You have a Microsoft Teams Phone deployment. You have a common area phone named Phone1. You need to ensure that users can use Phone1 to retrieve parked calls. What should you create from the Microsoft

The correct answer is C. a configuration profile that has Advanced calling enabled. To enable call park retrieval on a common area phone, you must create a configuration profile with Advanced Calling enabled (C) and assign it to the device. Advanced Calling unlocks enhanced PSTN features on common area phones including the ability to pick up parked calls. A conf

Configure and manage Microsoft Teams Phone

Question

You have a Microsoft Teams Phone deployment. You have a common area phone named Phone1. You need to ensure that users can use Phone1 to retrieve parked calls. What should you create from the Microsoft Teams admin center?

Options

Aa calling policy that has the Inbound calls can be routed to call groups setting enabled
Ba configuration profile that has Hotline enabled
Ca configuration profile that has Advanced calling enabled
Da calling policy that has the SIP devices can be used for calls setting enabled

How the community answered

(20 responses)

A
10% (2)
C
85% (17)
D
5% (1)

Explanation

To enable call park retrieval on a common area phone, you must create a configuration profile with Advanced Calling enabled (C) and assign it to the device. Advanced Calling unlocks enhanced PSTN features on common area phones including the ability to pick up parked calls. A configuration profile is the device-level policy mechanism in the Teams admin center for phone hardware features. A calling policy (A or D) governs user-level call routing behaviors like call groups or SIP devices, but those settings do not enable the device-side capability to retrieve parked calls. Hotline (B) configures auto-dial to a preset number, which is unrelated to call park.

Topics

#Teams Phone#Call Park#Common Area Phones#Device Configuration

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