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MS-721 · Question #242

You have a Microsoft Teams Phone deployment. You plan to proactively monitor the health of Teams phones. You need to ensure that if a phone is offline, an alert is posted to a Teams channel named IT S

The correct answer is C. Configure a device state rule.. To proactively monitor Teams phone health and receive alerts for offline devices in a specific Teams channel, you should configure a device state rule in the Microsoft Teams admin center. This feature allows for automatic notifications based on device status changes.

Configure and manage Microsoft Teams Phone

Question

You have a Microsoft Teams Phone deployment. You plan to proactively monitor the health of Teams phones. You need to ensure that if a phone is offline, an alert is posted to a Teams channel named IT Support. What should you do from the Microsoft Teams admin center?

Options

  • AAdd each device account as a member of the IT Support team channel.
  • BCreate and assign a configuration profile for the phones.
  • CConfigure a device state rule.
  • DConfigure mentions for the IT Support channel.

How the community answered

(48 responses)
  • A
    6% (3)
  • B
    2% (1)
  • C
    79% (38)
  • D
    13% (6)

Why each option

To proactively monitor Teams phone health and receive alerts for offline devices in a specific Teams channel, you should configure a device state rule in the Microsoft Teams admin center. This feature allows for automatic notifications based on device status changes.

AAdd each device account as a member of the IT Support team channel.

Adding device accounts as channel members is not a mechanism for automatic device health monitoring and alerting for offline status.

BCreate and assign a configuration profile for the phones.

Configuration profiles are used to apply settings to devices (e.g., UI settings, network settings), not to monitor their real-time health and send alerts when they go offline.

CConfigure a device state rule.Correct

In the Microsoft Teams admin center, you can configure device state rules specifically designed to monitor the health and status of Teams devices. These rules can be set to trigger alerts, such as posting to a Teams channel, when a device's state changes, for example, becoming offline.

DConfigure mentions for the IT Support channel.

Configuring mentions for a channel would only allow users to manually mention the channel; it does not automate alerts based on device status.

Concept tested: Teams devices device state rules for alerting

Source: https://learn.microsoft.com/en-us/microsoftteams/manage-teams-devices#configure-device-state-rules

Topics

#Teams Phone monitoring#Device health#Alerts#Teams Admin Center

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