You have a Microsoft Teams Phone deployment. You are configuring emergency services for Direct Routing. You need to notify a group of users when an emergency number is dialed. What should you configur

The correct answer is A. an emergency calling policy. An emergency calling policy (A) controls notification behavior when an emergency number is dialed - specifically, it lets you designate a group of users or a PSTN number to be notified. This is distinct from an emergency call routing policy (C), which defines what numbers are tre

Configure and manage Microsoft Teams Phone

Question

You have a Microsoft Teams Phone deployment. You are configuring emergency services for Direct Routing. You need to notify a group of users when an emergency number is dialed. What should you configure in the Microsoft Teams admin center?

Options

Aan emergency calling policy
Ba calling policy
Can emergency call routing policy
Da voice routing policy

How the community answered

(25 responses)

A
92% (23)
C
4% (1)
D
4% (1)

Explanation

An emergency calling policy (A) controls notification behavior when an emergency number is dialed - specifically, it lets you designate a group of users or a PSTN number to be notified. This is distinct from an emergency call routing policy (C), which defines what numbers are treated as emergency numbers and where those calls are routed. A calling policy (B) governs general calling features like call forwarding and voicemail, and a voice routing policy (D) is used in Direct Routing to determine which PSTN gateway handles outbound calls. Since the requirement is to notify users when an emergency call is placed - not to route the call - the emergency calling policy is the correct answer.

Topics

#Teams Phone#Emergency Calling#Direct Routing#Emergency Notifications

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