MS-721 · Question #189
You have a Microsoft Teams Phone deployment. You need to ensure that when a user dials an emergency number, the security desk receives a notification to join the call. Which type of policy should you
The correct answer is C. emergency calling. The emergency calling policy contains the security desk notification settings that alert designated users or groups when an emergency call is placed.
Question
Options
- Amessaging
- Bemergency call routing
- Cemergency calling
- Dcalling
How the community answered
(31 responses)- A3% (1)
- B6% (2)
- C87% (27)
- D3% (1)
Why each option
The emergency calling policy contains the security desk notification settings that alert designated users or groups when an emergency call is placed.
Messaging policies control chat and messaging features such as read receipts and Giphy usage and have no emergency call notification settings.
Emergency call routing policies define which PSTN usages and SBC routes handle emergency calls, not who receives notifications when a call is placed.
Emergency calling policies include a notification mode setting that can be configured to send a chat notification, add the security desk to a conference bridge, or silently monitor the emergency call. This is the dedicated policy type for controlling who is notified and how when a user dials an emergency number.
Calling policies govern end-user calling features like call forwarding and simultaneous ring, not emergency notification behavior.
Concept tested: Emergency calling policy security desk notification
Source: https://learn.microsoft.com/en-us/microsoftteams/configure-emergency-calling-policy
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