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MS-721 · Question #189

You have a Microsoft Teams Phone deployment. You need to ensure that when a user dials an emergency number, the security desk receives a notification to join the call. Which type of policy should you

The correct answer is C. emergency calling. The emergency calling policy contains the security desk notification settings that alert designated users or groups when an emergency call is placed.

Configure and manage Microsoft Teams Phone

Question

You have a Microsoft Teams Phone deployment. You need to ensure that when a user dials an emergency number, the security desk receives a notification to join the call. Which type of policy should you configure?

Options

  • Amessaging
  • Bemergency call routing
  • Cemergency calling
  • Dcalling

How the community answered

(31 responses)
  • A
    3% (1)
  • B
    6% (2)
  • C
    87% (27)
  • D
    3% (1)

Why each option

The emergency calling policy contains the security desk notification settings that alert designated users or groups when an emergency call is placed.

Amessaging

Messaging policies control chat and messaging features such as read receipts and Giphy usage and have no emergency call notification settings.

Bemergency call routing

Emergency call routing policies define which PSTN usages and SBC routes handle emergency calls, not who receives notifications when a call is placed.

Cemergency callingCorrect

Emergency calling policies include a notification mode setting that can be configured to send a chat notification, add the security desk to a conference bridge, or silently monitor the emergency call. This is the dedicated policy type for controlling who is notified and how when a user dials an emergency number.

Dcalling

Calling policies govern end-user calling features like call forwarding and simultaneous ring, not emergency notification behavior.

Concept tested: Emergency calling policy security desk notification

Source: https://learn.microsoft.com/en-us/microsoftteams/configure-emergency-calling-policy

Topics

#Teams Phone#Emergency calling#Emergency services#Safety notifications

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