You have a Microsoft Teams Phone deployment. You have two users that must receive calls for one another. When a call is received by one user, the other user must only receive a visual notification…

Question

Options

• Aa calling policy
• Bcall delegation
• Cgroup call pickup
• Dcall parte and retrieve
• Ecall forwarding

• A
  13% (5)
• B
  5% (2)
• C
  76% (29)
• D
  3% (1)
• E
  3% (1)

Explanation

Group Call Pickup is correct because it allows two or more users to be configured in a call group where, when one user receives an inbound call, the other group members receive only a visual (banner) notification - not an audio ring - and can choose to pick up the call. This matches the requirement exactly: mutual coverage with non-intrusive alerts.

Why the distractors are wrong:

• A (Calling policy): Controls what calling features users can access (e.g., forwarding, voicemail), not how calls are shared between users.
• B (Call delegation): Creates a delegate relationship (boss/assistant model) where the delegate gets a full ring on behalf of someone else - not a visual-only notification, and typically one-directional.
• D (Call park and retrieve): Used to place an active call on hold in a numbered "slot" for another user to retrieve - it requires a call to already be answered first.
• E (Call forwarding): Redirects calls away from the original user entirely; the first user would not receive the call at all.

Memory tip: Think of Group Call Pickup as a shared office phone with a silent light - you see a colleague's line ringing and can grab it, but it doesn't interrupt you unless you choose to act.

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