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MS-720 · Question #124

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might…

The correct answer is B. No. Ordering new user numbers from the Teams admin center provisions fresh, Microsoft-assigned numbers - it does not bring the users' existing DID numbers into the tenant. Since the migrated users already own DID numbers with PSTN capability, the correct approach is to port…

Configure and manage Microsoft Teams Phone for voice users

Question

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. Your company uses Microsoft Teams Calling Plans. The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities. You migrate the users to Teams. You need to ensure that you have phone numbers that you can assign to the users. Solution: From the Microsoft Teams admin center, you place a new order for user numbers. Does this meet the goal?

Options

  • AYes
  • BNo

How the community answered

(30 responses)
  • A
    27% (8)
  • B
    73% (22)

Explanation

Ordering new user numbers from the Teams admin center provisions fresh, Microsoft-assigned numbers - it does not bring the users' existing DID numbers into the tenant. Since the migrated users already own DID numbers with PSTN capability, the correct approach is to port (transfer) those existing numbers to Microsoft Teams via the Teams admin center's number porting process, preserving continuity for the users. Placing a new order would result in entirely different phone numbers, which fails the stated goal of having those phone numbers available to assign.

Why "Yes" (A) is wrong: A new order only creates net-new numbers from Microsoft's inventory; it cannot move pre-existing DIDs from another carrier into your Teams environment.

Memory tip: Think "Port, don't order." Whenever the scenario mentions users who already have DID or PSTN numbers being migrated, the answer almost always involves a porting request, not a fresh number order. New orders = new numbers; porting = keeping existing numbers.

Topics

#Teams Calling Plans#Phone number management#DID acquisition#User migration

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