You are deploying Microsoft Teams Calling Plans. You port all phone numbers to Microsoft Teams Phone as shown in the exhibit. You need to assign the number +1-234-555-5334 to an auto attendant. What…

Question

Exhibit

Options

• AOpen a Microsoft support case to initiate an inventory type change.
• BCreate a port order for a user number.
• CAssign the number to the resource account of the auto attendant.
• DGet an auto attendant toll number.

• A
  83% (19)
• B
  9% (2)
• C
  4% (1)
• D
  4% (1)

Explanation

When phone numbers are ported into Microsoft Teams, they arrive classified as user (subscriber) numbers by default. Auto attendants and call queues can only be assigned service numbers - a different inventory type. Because this classification cannot be changed through the Teams Admin Center UI, you must open a Microsoft support case to request the inventory type conversion before anything else can proceed.

Why the distractors are wrong:

• B is wrong because the numbers are already ported - creating another port order is redundant and solves nothing.
• C is wrong because you physically cannot assign a user-type number to a resource account; the system blocks it until the number is reclassified as a service number.
• D is wrong because acquiring a new toll number defeats the purpose - the goal is to use the specific existing ported number, not obtain a fresh one.

Memory tip: Think of it as a job title change - a number ported in as a "user employee" can't take on an "auto attendant manager" role until HR (Microsoft Support) updates its classification in the system.

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