Your company uses Teams. All users are assigned a Microsoft 365 F1 license. You need to retain chats and files in Teams channels for at least one year after they are deleted. What should you do first?

While a Microsoft 365 E3 license offers advanced compliance features, simply assigning the license does not automatically enable the necessary auditing or retention policies; these features must still be configured.

A Microsoft 365 F3 license is primarily for frontline workers and does not inherently provide the advanced compliance capabilities or retention features required to retain deleted content for a year.

Enabling Customer Lockbox is a security feature that provides control over Microsoft support access to your data and is not directly related to retaining deleted Teams content for compliance purposes.

To retain deleted Teams content for a year, you must first ensure that all relevant user and admin activities are being recorded and made available for eDiscovery and retention policies. Enabling the recording of user and admin activity in the Microsoft Purview compliance portal's audit settings is a fundamental prerequisite for any robust compliance or retention strategy to track and recover deleted items.