MS-700 · Question #276
You have a Microsoft 365 E5 subscription that includes Teams. When a user named User1 downloads and installs the new Teams desktop client on a Windows 10 device, the user receives the following…
The correct answer is D. Download and install the WebView2 Runtime. The new Microsoft Teams desktop client on Windows requires Microsoft Edge WebView2 Runtime to render its interface. If WebView2 is missing, Teams fails to launch with a generic error.
Question
Exhibit
Options
- AClear the cache of the Teams desktop client.
- BDownload and install the ASIM Core Runtime.
- CStart the Teams desktop client by using elevated permissions.
- DDownload and install the WebView2 Runtime.
How the community answered
(16 responses)- B6% (1)
- C6% (1)
- D88% (14)
Why each option
The new Microsoft Teams desktop client on Windows requires Microsoft Edge WebView2 Runtime to render its interface. If WebView2 is missing, Teams fails to launch with a generic error.
Clearing the client cache resolves stale data or corruption issues but cannot fix a missing runtime dependency that prevents Teams from launching entirely.
ASIM Core Runtime is a component associated with Microsoft Sentinel SIEM normalization and has no relevance to the Teams desktop client.
Teams does not require elevated (administrator) permissions to run, and launching it with elevation would not address a missing WebView2 dependency.
The new Teams client is built on a WebView2-based architecture and requires Microsoft Edge WebView2 Runtime to be installed on the device. On Windows 10 machines where WebView2 is not pre-installed, the absence of this runtime causes the 'We've run into an issue' launch error. Installing WebView2 Runtime resolves the dependency and allows Teams to start normally.
Concept tested: WebView2 Runtime dependency for new Teams client
Source: https://learn.microsoft.com/en-us/microsoftteams/new-teams-troubleshooting-installation
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