You have a Microsoft 365 E5 subscription and use Microsoft Teams. A user named User1 reports that when they use a new headset during meetings, the audio cuts in and out. You instruct User1 to…

Monitor, report on, and troubleshoot Teams

Question

You have a Microsoft 365 E5 subscription and use Microsoft Teams. A user named User1 reports that when they use a new headset during meetings, the audio cuts in and out. You instruct User1 to collect support files from their Teams client. You discover that the audio debugging files are missing from the support files. You need to ensure that User1 can collect the correct support files. How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.

Explanation

Answer: Box 1: Grant-CsTeamsMediaLoggingPolicy Box 2: Grant-CsTeamsMediaLoggingPolicy Explanation: Assigns Teams Media Logging policy to a user or entire tenant. TeamsMediaLoggingPolicy allows administrators to enable media logging for users. When assigned, it will enable media logging for the user overriding other settings. After unassigning the policy, media logging setting will revert to the previous value. Box 2: Enabled EXAMPLE PS C:> Grant-CsTeamsMediaLoggingPolicy -Global -PolicyName Enabled Assign Teams Media Logging policy to the entire tenant. Note that this will enable logging for every single user in the tenant without a possibility to disable it for individual users. Reference: https://learn.microsoft.com/en-us/powershell/module/teams/grant-csteamsmedialoggingpolicy

Topics

#Teams troubleshooting#Client diagnostics#PowerShell for Teams#Logging and support files

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