MS-700 Question #133: Real Exam Question with Answer & Explanation

Question

You have a Microsoft 365 E5 subscription that includes a user named User1. You need to assign User1 permissions to troubleshoot call analytics issues by using basic tools. Your solution must follow the principle of least privilege. Which role should you assign to User1?

Options

• ATeams communication support specialist
• BTeams communication support engineer
• CTeams Administrator
• DTeams communication admin

Explanation

The Teams communication support specialist role allows basic call analytics troubleshooting with least privilege.

Common mistakes.

• B. The Teams communication support engineer role has elevated permissions, including the ability to view all call record details and initiate remote control sessions, which exceeds the 'basic tools' requirement and the principle of least privilege.
• C. The Teams Administrator role has broad administrative control over Teams settings and policies, far exceeding the permissions needed for troubleshooting call analytics and violating the principle of least privilege.
• D. The Teams communication admin role manages communication-related settings and policies, but it is not specifically tailored for call analytics troubleshooting with basic tools like the support specialist role.

Concept tested. Teams admin roles for call analytics troubleshooting

Reference. https://learn.microsoft.com/en-us/microsoftteams/using-call-analytics-to-troubleshoot-bad-call-quality#who-can-access-call-analytics

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