Your network contains an on-premises Active Directory Domain Services (AD DS) forest. You have a Microsoft Entra tenant. You implement Microsoft Entra Connect Sync. The synchronization fails to…

Question

Options

• AFrom the Microsoft Entra admin center, reset the password of the Microsoft Entra Connect Sync
• BFrom PowerShell, run the Repair-AADCloudSyncToolsAccount cmdlet.
• CFrom Active Directory Users and Computers, reset the password or the ADSync service account.
• DFrom PowerShell, run the Set-ADSyncScheduler cmdlet.

• A
  8% (3)
• B
  79% (31)
• C
  10% (4)
• D
  3% (1)

Explanation

To resolve the "We found an issue with the service account that is used to run Microsoft Entra Connect Sync" error, you should use the AADCloudSyncTools PowerShell module's Repair- AADCloudSyncToolsAccount cmdlet to repair the account, or run the Microsoft Entra Connect wizard to reset the service account credentials if it is an AD DS-based sync issue. Here are the specific actions to take: Repair Account via PowerShell (Recommended for Cloud Sync): 1. Open a PowerShell session with administrative privileges. 2. Install the module: Install-Module AADCloudSyncTools 3. Connect to your tenant: Connect-AADCloudSyncTools (using Global Administrator *-> 4. Run: Repair-AADCloudSyncToolsAccount. https://learn.microsoft.com/en-us/entra/identity/hybrid/cloud-sync/how-to-troubleshoot

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