MB6-897 Exam Questions

You retail store charges a five percent sales tax on all transactions. You need to ensure that you can remove the sales tax from store transactions when customers are exempt from s...

You manage a chain of retail stores and kiosks. Retail kiosks stores report intermittent network connectivity issues. You need to ensure that kiosks can perform shift and transacti...

Which three actions can you perform during the creation of a Call center? Each correct answer presents a complete solution.

You are configuring the Retail catalog approval workflow. You delegate and assign work items to workflow users. You need to manually assign a new task to a user. What should you do...

You create a new retail store. You are configuring sales tax for the store. Which three actions should you perform? Each correct answer presents part of the solution.

You create an organizational hierarchy that groups retail stores by region. You are creating a retail store in Microsoft Dynamics 365 for Retail. You need to enforce the hierarchy....

You configure a new retail channel for a call center. You define the default warehouse and default customer. Call center employees must be able to take sales orders. You need to co...

You plan to configure the Retail catalog approval workflow to send notifications to users when specific triggers occur. You need to send a notification to workflow users when speci...

What is the purpose of a store locator group?

You create an organizational hierarchy that is divided into regions. You need to ensure the stock levels are maintained in accordance with the hierarchy structure. What should you...

You need to close a case for a specific customer. What status allows you to close a case?

Which two scenarios restrict the cancellation of a sales order? Each correct answer presents a complete solution.

You retail store policy states that you cannot have more than $1,000.00 or less than $200.00 in the cash drawer at any given time. You have a busy hour at your store resulting in a...

You plan to close the store at the end of your shift. The store policy requires: - All cash must be reconciled at the end of the day. - The cash drawer must contain a minimum of $1...

You need to create a customer return merchandise authorization using call center functionality. Under which circumstance will the customer receive the refund before the item is rec...

A store runs all point of sale (POS) registers in offline mode. Which three of the following operations can you perform? Each correct answer presents a complete solution.

Which two prerequisites are required to configure full text search? Each correct answer presents part of the solution.

You create an installment billing plan and enable it for use. Where should you activate the plan?

You have a sales order that has the following characteristics: - Two sales order lines are invoiced. - One sales order line is partially delivered. - One line is cancelled. What is...

You are creating a new subscription program which automatically ships a new book every 90 days to the customer for the next three years. You need to offer customers the ability to...

You are making a sale to a customer using a point of sale (POS) register. After initially deciding to pay partially with the first credit card, the customer chooses instead to pay...

Which two roles have the required permissions to upload vendor catalog information? Each correct answer presents a complete solution.

You plan to make a product available to be sold in a store. Which two actions should you perform to complete the setup? Each correct answer presents part of the solution.

You need to run a distribution job to push updated shipping options to retail stores. Which distribution job can you run?

Which three options can you configure on the Picking workbench form? Each correct answer presents a complete solution.

You create a new online channel. You need to create a category hierarchy for an online store product catalog. Which category hierarchy type should you use?

You need to create a link between a product and a product category. Which statement is true?

You are configuring a sale for a new store. You must offer a 20 percent discount off any item in the store. The offer must not be combined with any other discounts. You need to ens...

A user named User1 is assigned to a position that is related to a job named J03. User1 requires permissions to perform functions that are not permitted by job J03. You need to ensu...

You are the distribution manager for your company. You need to set-up cross-docking functions for planned purchase orders. Which two components do you need to configure? Each answe...

Which two ways are sales orders created when you post a statement? Each correct answer presents a part of the solution.

You are calculating and posting statements for a company. You set the statement method to Staff. How many lines are created on the statement?

You need to set up a new employee to allow them to perform duties in a retail store. Which three tasks must you complete? Each correct answer presents part of the solution.

You perform a Recency, Frequency, and Monetary (RFM) analysis for four customers. The table below displays the RFM score for each customer. Which customer spent the most of your co...

You need to add funds to a gift card. What should you see?

You are performing reporting for stores. You need calculate and post statements. Which workspace should you use?

You create a new retail channel. You need to configure assortment and replenishment plans to use the retail channel. What should you do?

For which three objects can you configure a bar code? Each correct answer presents a complete solution.

You are creating a keyboard mapping group to use at a point of sale (POS). What is populated when you enter a character to use as a shortcut key?

You need to create a new bar code mask by using a standard bar code. Which two types of bar codes you can use? Each correct answer presents a complete solution.

You set up a new store channel. You need to configure the receipt number sequence format. Which form should you use?

You are configuration the receipt function for retail stores. You need to ensure that receipts contain the store number, register number, and date. Which profile should you use?

You are a Microsoft Dynamics 365 for Retail administrator. On the Registers form, you add a new point of sale (POS) register to use in an existing retail channel. You need to confi...

You create a new retail store. You are configuring terminals for the store. Which three actions should you perform? Each correct answer presents part of the solution.

Which two order status values allow you to generate a return merchandise authorization? Each answer presents a complete solution.

You need to extend a 10 percent discount to all employees at a partner company. What should you do?

You need to configure the online store to display products from two specific vendors. What should you do?