Microsoft
MB6-897 · Question #65
MB6-897 Question #65: Real Exam Question with Answer & Explanation
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Question
You need to create a customer return merchandise authorization using call center functionality. Under which circumstance will the customer receive the refund before the item is received into the warehouse.
Options
- AThe item is going to be exchanged.
- BThe customer is on hold.
- CThe item is damaged.
- DThe customer is enabled for Advance credit.
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