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Microsoft

MB6-897 · Question #61

You need to close a case for a specific customer. What status allows you to close a case?

The correct answer is C. In Process. See the full explanation below for the reasoning.

Question

You need to close a case for a specific customer. What status allows you to close a case?

Options

  • AActive
  • BStarted
  • CIn Process
  • DOpen

How the community answered

(58 responses)
  • A
    5% (3)
  • B
    12% (7)
  • C
    79% (46)
  • D
    3% (2)

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Full MB6-897 Practice