Microsoft
MB2-718 · Question #91
You create an entitlement that decreases the total terms when cases are created. You need to identify what will cause the value of the remaining terms of an entitlement to be incremented or…
The correct answer is C. when a case that is attached to the entitlement is deleted D. when the entitlement is attached to a new case. See the full explanation below for the reasoning.
Question
You create an entitlement that decreases the total terms when cases are created. You need to identify what will cause the value of the remaining terms of an entitlement to be incremented or decremented. What are two possible causes that you can identify? Each correct answer presents a complete solution.
Options
- Awhen a case that is attached to the entitlement is resolved
- Bwhen the entitlement is attached to a new contact
- Cwhen a case that is attached to the entitlement is deleted
- Dwhen the entitlement is attached to a new case
How the community answered
(51 responses)- A6% (3)
- B14% (7)
- C80% (41)
Community Discussion
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