Microsoft
MB2-718 · Question #53
You are a customer service agent that uses Unified Service Desk (USD). You search for a customer. You select a customer record from the search results and open the customer record. How many sessions…
The correct answer is D. 3. See the full explanation below for the reasoning.
Question
You are a customer service agent that uses Unified Service Desk (USD). You search for a customer. You select a customer record from the search results and open the customer record. How many sessions are created?
Options
- A0
- B1
- C2
- D3
How the community answered
(31 responses)- A6% (2)
- B19% (6)
- C3% (1)
- D71% (22)
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