Microsoft
MB2-718 · Question #24
You have two similar cases. One case is named Case1 and the other is named Case2 Each case has a different parent case. You attempt to merge Case1 into Case2. What is the result to the merge process?
The correct answer is D. Case1 is merged into Case2 Activities and notes are combined under Case1. See the full explanation below for the reasoning.
Question
You have two similar cases. One case is named Case1 and the other is named Case2 Each case has a different parent case. You attempt to merge Case1 into Case2. What is the result to the merge process?
Options
- ACase1 is merged into Case2 Activities and notes are combined under Case2.
- BThe cases will not merge. Both cases will become child cases of the parent for Case2
- CThe cases will not merge. Each case will remain parented to their original records.
- DCase1 is merged into Case2 Activities and notes are combined under Case1.
How the community answered
(61 responses)- A7% (4)
- B3% (2)
- C16% (10)
- D74% (45)
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