Microsoft
MB2-718 · Question #17
Your organization uses the interactive service hub to manage cases. You need to interact with records in a stream that displays active cases. Which two actions can you perform? Each correct answer…
The correct answer is A. Add to Queue D. Do Not Decrement Entitlement Terms. See the full explanation below for the reasoning.
Question
Your organization uses the interactive service hub to manage cases. You need to interact with records in a stream that displays active cases. Which two actions can you perform? Each correct answer presents a complete solution.
Options
- AAdd to Queue
- BEmail a Link
- CSend Direct Email
- DDo Not Decrement Entitlement Terms
How the community answered
(28 responses)- A86% (24)
- B11% (3)
- C4% (1)
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