Microsoft
MB2-718 · Question #15
You plan to combine two cases by using the merge case process. Which option can you specify?
The correct answer is C. Select which case to merge into another case. See the full explanation below for the reasoning.
Question
You plan to combine two cases by using the merge case process. Which option can you specify?
Options
- ASet a parent case.
- BAssign the case owner.
- CSelect which case to merge into another case.
- DIndicate which fields should be set as the master field from each case record.
How the community answered
(16 responses)- A13% (2)
- B6% (1)
- C81% (13)
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