Microsoft
MB2-718 · Question #10
MB2-718 Question #10: Real Exam Question with Answer & Explanation
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Question
You are attempting to resolve a case. For which situation will the system display a prompt before reaching the Case Resolution window?
Options
- AThe case has a service-level agreement (SLA) that was not met.
- BThe case has an open activity.
- CThe customer will exceed their entitlement allotment
- DThe case has an open parent case.
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