Microsoft
MB2-704 · Question #6
MB2-704 Question #6: Real Exam Question with Answer & Explanation
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Question
A customer calls to change the date and time of a service activity. You have limited dates, times, and resources available for the customer request. You need to update the information from the service calendar. What should you do?
Options
- AUse the reschedule option, and resolve any conflicts.
- BUse the appointment option, and resolve any conflicts.
- CDrag the service activity to the correct date and time on the calendar, and resolve any conflicts.
- DUse the schedule option, and resolve any conflicts.
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