Microsoft
MB2-704 · Question #5
The call center handles many types of support calls. Cases for customers requesting account balance information must be routed to a queue for the accounting department. You need to set up a queue…
The correct answer is C. Assign members to the queue. D. Choose private as the type. See the full explanation below for the reasoning.
Question
The call center handles many types of support calls. Cases for customers requesting account balance information must be routed to a queue for the accounting department. You need to set up a queue for these types of requests. Which two actions should you perform? Each correct answer presents part of the solution. Choose two.
Options
- AAssign a security role to the queue.
- BChoose public as the type.
- CAssign members to the queue.
- DChoose private as the type.
How the community answered
(26 responses)- A8% (2)
- B15% (4)
- C77% (20)
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