Microsoft
MB2-704 · Question #11
A staff member at your client organization sends you an email message, inquiring about a product that the client might buy. After you track the email message, what should you do?
The correct answer is A. Convert the email message to the opportunity. See the full explanation below for the reasoning.
Question
A staff member at your client organization sends you an email message, inquiring about a product that the client might buy. After you track the email message, what should you do?
Options
- AConvert the email message to the opportunity.
- BConvert the email message to an account and contact.
- CCreate a quote, and link the email message to the quote.
- DCreate an order, and link the email message to the order.
How the community answered
(27 responses)- A78% (21)
- B4% (1)
- C15% (4)
- D4% (1)
Community Discussion
No community discussion yet for this question.