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Microsoft

MB-230 · Question #248

Drag and Drop Question A company implements Dynamics 365 Customer Service. You are setting up scheduling to dispatch repair technicians. You encounter the following issues: - You are unable to…

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implement scheduling

Question

Drag and Drop Question A company implements Dynamics 365 Customer Service. You are setting up scheduling to dispatch repair technicians. You encounter the following issues:

  • You are unable to create a new organizational unit.
  • Repair technicians are accidentally scheduled to work on days when

company is on holiday.

  • RepairTechnicianA does not appear on the schedule for Fridays for any

issue. You need to resolve the issues. What should you modify to correct the issues? To answer, drag the appropriate resolutions to the correct issues. Each source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Answer:

Exhibit

MB-230 question #248 exhibit

Answer Area

Drag items

ResourcesSecurity rolesWorking hoursBusiness closures

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Topics

#organizational units#business closures#working hours#resource scheduling
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