MB-230 · Question #13
You are creating surveys for Voice of the Customer (VoC). You need to configure VoC to ensure that recipients can unsubscribe to surveys. Which two survey features should you use? Each correct…
The correct answer is B. Set the Allow unsubscribe setting to Yes. D. Configure the survey to display when Dynamics 365 customers receive email and enable the. https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/design- advanced-survey#add-the-unsubscribe-option-to-a-survey
Question
You are creating surveys for Voice of the Customer (VoC). You need to configure VoC to ensure that recipients can unsubscribe to surveys. Which two survey features should you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- AAdd an Unsubscribe check box after each question.
- BSet the Allow unsubscribe setting to Yes.
- CGive users the option to unsubscribe from different features of the survey.
- DConfigure the survey to display when Dynamics 365 customers receive email and enable the
How the community answered
(32 responses)- A19% (6)
- B75% (24)
- C6% (2)
Explanation
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/design- advanced-survey#add-the-unsubscribe-option-to-a-survey
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