The success and failure of Releases shall be measured. What is included in these measurements?

Question

Options

• AThe frequency and types of Releases
• BThe Incidents related to a Release in the period following a Release
• CThe Release dates
• DThe Request for Change (RFC)

• A
  11% (5)
• B
  83% (39)
• C
  2% (1)
• D
  4% (2)

Explanation

Measuring the success or failure of Releases focuses on impact - specifically, the Incidents (problems, outages, degradations) that occur in the period immediately following a Release, since these directly indicate whether the Release introduced harm or instability into the environment. This makes B the correct answer, as it captures the real-world outcome of a Release.

Why the distractors are wrong:

• A (frequency and types): These are descriptive statistics about what was released, not whether it succeeded or failed.
• C (Release dates): Dates are scheduling/planning data - meeting a date says nothing about quality or outcome.
• D (RFC): The Request for Change is an input to the Release process (authorization), not a measurement of its outcome.

Memory tip: Think "Release → Ripple." A Release's success is measured by the ripple effect it causes afterward - if Incidents spike post-Release, it failed; if things stay stable, it succeeded. The RFC comes before, dates are during, and frequency/type describe what - only Incidents tell you how well.

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