Which process has the objective to ensure that the available supply of processing power matches the business demands, both now and in the future?

Question

Options

• AAvailability Management
• BCapacity Management Financial
• CManagement for IT Services
• DIT Service Continuity Management

• A
  4% (2)
• B
  80% (36)
• C
  2% (1)
• D
  13% (6)

Explanation

Capacity Management (option B) is correct because its core objective is to ensure that IT processing resources - current and future - are sized to meet business demand in a timely, cost-effective way. It covers performance monitoring, demand forecasting, and scaling decisions across the full lifecycle of IT capacity.

Why the distractors are wrong:

• A (Availability Management) ensures services are accessible and reliable when needed - it focuses on uptime and fault tolerance, not resource sizing.
• C (Financial Management for IT Services) handles budgeting, accounting, and charging for IT - it's about money, not processing power.
• D (IT Service Continuity Management) is concerned with recovering services after a disaster, not with day-to-day or forward-looking capacity planning.

Memory tip: Link the word capacity to capability to handle load - just as a stadium has a seating capacity, IT Capacity Management ensures infrastructure can "seat" the workload both today and as the business grows.

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