ITIL · Question #346
Who has the responsibility for review and risk analysis of all supplies and contracts on a regular basis?
The correct answer is D. The Supplier Manager. The Supplier Manager owns the relationship with all third-party suppliers and is responsible for regularly reviewing contracts and performing risk analysis on all supplies.
Question
Who has the responsibility for review and risk analysis of all supplies and contracts on a regular basis?
Options
- AThe Service Level Manager
- BThe IT Service Continuity Manager
- CThe Service Catalogue Manager
- DThe Supplier Manager
How the community answered
(39 responses)- A3% (1)
- C3% (1)
- D95% (37)
Why each option
The Supplier Manager owns the relationship with all third-party suppliers and is responsible for regularly reviewing contracts and performing risk analysis on all supplies.
The Service Level Manager is responsible for negotiating and managing Service Level Agreements (SLAs) with customers, not for reviewing supplier contracts or supply-side risk.
The IT Service Continuity Manager focuses on ensuring IT services can recover after a major disruption, not on regular supplier contract review or supply risk analysis.
The Service Catalogue Manager is responsible for maintaining the Service Catalogue and ensuring its accuracy, which has no direct involvement in supplier or contract risk analysis.
The Supplier Manager is the process owner for Supplier Management in ITIL, and their core responsibilities include maintaining a Supplier and Contract Database (SCD), conducting periodic reviews of supplier performance, and performing risk analysis on all supplies and contracts to ensure they continue to meet business needs.
Concept tested: ITIL Supplier Management process owner responsibilities
Source: https://www.axelos.com/best-practice-solutions/itil/what-is-itil
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