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ITIL · Question #346

Who has the responsibility for review and risk analysis of all supplies and contracts on a regular basis?

The correct answer is D. The Supplier Manager. The Supplier Manager owns the relationship with all third-party suppliers and is responsible for regularly reviewing contracts and performing risk analysis on all supplies.

Roles

Question

Who has the responsibility for review and risk analysis of all supplies and contracts on a regular basis?

Options

  • AThe Service Level Manager
  • BThe IT Service Continuity Manager
  • CThe Service Catalogue Manager
  • DThe Supplier Manager

How the community answered

(39 responses)
  • A
    3% (1)
  • C
    3% (1)
  • D
    95% (37)

Why each option

The Supplier Manager owns the relationship with all third-party suppliers and is responsible for regularly reviewing contracts and performing risk analysis on all supplies.

AThe Service Level Manager

The Service Level Manager is responsible for negotiating and managing Service Level Agreements (SLAs) with customers, not for reviewing supplier contracts or supply-side risk.

BThe IT Service Continuity Manager

The IT Service Continuity Manager focuses on ensuring IT services can recover after a major disruption, not on regular supplier contract review or supply risk analysis.

CThe Service Catalogue Manager

The Service Catalogue Manager is responsible for maintaining the Service Catalogue and ensuring its accuracy, which has no direct involvement in supplier or contract risk analysis.

DThe Supplier ManagerCorrect

The Supplier Manager is the process owner for Supplier Management in ITIL, and their core responsibilities include maintaining a Supplier and Contract Database (SCD), conducting periodic reviews of supplier performance, and performing risk analysis on all supplies and contracts to ensure they continue to meet business needs.

Concept tested: ITIL Supplier Management process owner responsibilities

Source: https://www.axelos.com/best-practice-solutions/itil/what-is-itil

Topics

#Supplier Manager#Supplier Management#Contract review

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