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ITIL · Question #334

Which of the following activities are responsibilities of a Supplier Manager? (1) Negotiating and agreeing Contracts (2) Updating the Supplier and Contract database (3) Planning for possible closure,

The correct answer is A. 1, 2 and 3 only. The Supplier Manager role focuses on external suppliers only; managing internal supplier relationships falls outside its defined scope in ITIL.

Roles

Question

Which of the following activities are responsibilities of a Supplier Manager? (1) Negotiating and agreeing Contracts (2) Updating the Supplier and Contract database (3) Planning for possible closure, renewal or extension of contracts (4) Managing relationships with internal suppliers

Options

  • A1, 2 and 3 only
  • B1, 3 and 4 only
  • C2, 3 and 4 only
  • DNone of the above

How the community answered

(30 responses)
  • A
    93% (28)
  • C
    3% (1)
  • D
    3% (1)

Why each option

The Supplier Manager role focuses on external suppliers only; managing internal supplier relationships falls outside its defined scope in ITIL.

A1, 2 and 3 onlyCorrect

Activities 1 (negotiating and agreeing contracts), 2 (updating the Supplier and Contract database), and 3 (planning for contract closure, renewal, or extension) are all core Supplier Manager responsibilities defined in ITIL. Activity 4 is excluded because the Supplier Manager specifically governs relationships with external third-party suppliers, while internal supplier relationships are handled through other ITIL processes and roles.

B1, 3 and 4 only

This option incorrectly includes activity 4 (managing internal suppliers), which is not within the Supplier Manager's defined remit.

C2, 3 and 4 only

This option incorrectly excludes activity 1 (negotiating and agreeing contracts), which is one of the primary duties of the Supplier Manager.

DNone of the above

Incorrect because activities 1, 2, and 3 are all genuine and documented Supplier Manager responsibilities.

Concept tested: ITIL Supplier Manager role and responsibilities

Topics

#Supplier Manager#Supplier Management#contract management

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