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ITIL-F · Question #163
Which problem management activity ensures that a problem can be easily tracked and management information can be obtained?
The correct answer is A. Categorization. See the full explanation below for the reasoning.
Question
Which problem management activity ensures that a problem can be easily tracked and management information can be obtained?
Options
- ACategorization
- BDetection
- CPrioritization
- DEscalation
How the community answered
(47 responses)- A70% (33)
- B9% (4)
- C17% (8)
- D4% (2)
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