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ITIL-4-CDS · Question #19
ITIL-4-CDS Question #19: Real Exam Question with Answer & Explanation
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Question
A software development company wants to transition from a traditional working model to one focused on innovation and adaptability. The management has recognized a need to support changes in the mindset among employees, particularly those accustomed to the traditional approach. However, the management has encountered resistance from long-standing employees who are accustomed to traditional methods. What strategy should the company adopt to effectively facilitate this cultural shift?
Options
- AIntroduce rules for innovation and adaptability across all teams
- BHave leaders actively demonstrate and promote innovative practices
- CLimit the cultural shift initiatives to only the newer employees
- DBase performance evaluations solely on the number of innovative ideas generated
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