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ITIL-4-CDS · Question #15
ITIL-4-CDS Question #15: Real Exam Question with Answer & Explanation
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Question
An international e-commerce company is planning to launch a new mobile shopping application. During the initial design, the project team has encountered challenges in ensuring the app aligns with regional customer preferences, while maintaining a consistent user experience. The team also needs to address scalability and security concerns. What approach should the company take to improve this situation?
Options
- AFocus on app performance and security features
- BImplement a global standard design
- CAdopt a design thinking approach based on customer and user feedback
- DEstablish a team of expert developers to revise the initial design
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