A manager is working with a diverse team from various cultural backgrounds. What should the manager prioritize to enhance team effectiveness and manage cultural differences effectively?

Question

Options

• ADefine and promote a uniform corporate culture across all teams
• BEnsure that diverse team cultures are aligned with the company's values
• CEncourage cultural diversity without boundaries or constraints
• DEnsure that corporate culture fits into the cultural context of the teams

• A
  9% (4)
• B
  74% (35)
• C
  13% (6)
• D
  4% (2)

Explanation

Option B is correct because effective cross-cultural management requires a balance: respecting and acknowledging diverse team cultures while ensuring all behaviors and practices remain anchored to the organization's core values - this alignment maintains cohesion without erasing individuality.

• A is wrong because imposing a uniform corporate culture ignores cultural differences entirely, which can alienate team members and suppress the innovation that diversity brings.
• C is wrong because encouraging diversity "without boundaries or constraints" risks misalignment, conflict, and a lack of shared direction - some structure is necessary.
• D is wrong because it reverses the relationship: the team should align with the company, not the company contorting itself to fit each team's culture, which would make a consistent organizational identity impossible.

Memory tip: Think "anchor and adapt" - the company's values are the anchor (non-negotiable), while the expression of those values can adapt to diverse cultural styles. B is the only option that keeps the anchor in place.

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