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ISEB-ITILF · Question #227

Service Design emphasises the importance of the "Four Ps". These "Four P's" include Partners, People, Processes and one other "P". Which of the following is the additional "P"?

The correct answer is D. Products. See the full explanation below for the reasoning.

Question

Service Design emphasises the importance of the "Four Ps". These "Four P's" include Partners, People, Processes and one other "P". Which of the following is the additional "P"?

Options

  • AProfit
  • BPreparation
  • CPotential
  • DProducts

How the community answered

(60 responses)
  • A
    7% (4)
  • B
    3% (2)
  • C
    15% (9)
  • D
    75% (45)

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