BCS-ISEB
ISEB-ITILF · Question #227
Service Design emphasises the importance of the "Four Ps". These "Four P's" include Partners, People, Processes and one other "P". Which of the following is the additional "P"?
The correct answer is D. Products. See the full explanation below for the reasoning.
Question
Service Design emphasises the importance of the "Four Ps". These "Four P's" include Partners, People, Processes and one other "P". Which of the following is the additional "P"?
Options
- AProfit
- BPreparation
- CPotential
- DProducts
How the community answered
(60 responses)- A7% (4)
- B3% (2)
- C15% (9)
- D75% (45)
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