BCS-ISEB
ISEB-ITILF · Question #226
Which of these would fall outside the scope of a typical service change management process
The correct answer is C. A change to a business process that depends on IT Services. See the full explanation below for the reasoning.
Question
Which of these would fall outside the scope of a typical service change management process
Options
- AAn urgent need to replace a CPU to restore a service during an incident
- BA change to a contract with a supplier
- CA change to a business process that depends on IT Services
- DA firmware upgrade to a server that is only used for IT Service Continuity purposes
How the community answered
(47 responses)- A9% (4)
- B2% (1)
- C85% (40)
- D4% (2)
Community Discussion
No community discussion yet for this question.