BCS-ISEB
ISEB-ITILF · Question #101
ISEB-ITILF Question #101: Real Exam Question with Answer & Explanation
The correct answer is B. To ensure that service changes create the expected business value. See the full explanation below for the reasoning.
Question
Which one of the following is an objective of service transition?
Options
- ATo negotiate service levels for new services
- BTo ensure that service changes create the expected business value
- CTo minimize the impact of service outages on day-to-day business activities
- DTo plan and manage entries in the service catalogue
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