BCS-ISEB
ISEB-ITILF · Question #100
ISEB-ITILF Question #100: Real Exam Question with Answer & Explanation
The correct answer is B. Patterns of business activity (PBA). See the full explanation below for the reasoning.
Question
Which one of the following generates demand for services?
Options
- AInfrastructure trends
- BPatterns of business activity (PBA)
- CCost of providing support
- DService level agreements (SLA)
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