At the start of a project we are told to "walk the process" from beginning to the end. We do this to_____________________.

Question

Options

• AMeet the workers
• BDraft a Process Map
• CSee what inventory is involved
• DCheck the repair stations

• A
  2% (1)
• B
  93% (43)
• C
  4% (2)

Explanation

"Walking the process" (also called a gemba walk in Lean methodology) is a structured observation technique used to understand how work actually flows from start to finish - and the primary output of that walk is a Process Map (B), a visual diagram of each step, decision point, and handoff in the workflow.

• A (Meet the workers) is wrong because while you may interact with workers during the walk, the purpose isn't social - it's documentation.
• C (See what inventory is involved) is partially true (inventory is one thing you might notice), but it's too narrow; a Process Map captures the full flow, not just inventory.
• D (Check the repair stations) is wrong because this implies you're looking for defects specifically, not mapping the end-to-end process.

Memory tip: Think of "walking the process" like retracing a route so you can draw a map - you walk it to map it. Process Walk = Process Map.

No community discussion yet for this question.