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Six_Sigma

ICYB · Question #126

At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, What the SUPPLIER wants and What it SHOULD be.

The correct answer is B. False. Option B (False) is correct because the standard three views of a process in project management are: what you think it is, what it actually is (the real, current-state process), and what it should be (the ideal or optimized state). The question incorrectly substitutes "what the…

Define

Question

At the beginning of a project we must keep in mind there are basically three views of a process:

What you THINK it is, What the SUPPLIER wants and What it SHOULD be.

Options

  • ATrue
  • BFalse

How the community answered

(52 responses)
  • A
    12% (6)
  • B
    88% (46)

Explanation

Option B (False) is correct because the standard three views of a process in project management are: what you think it is, what it actually is (the real, current-state process), and what it should be (the ideal or optimized state). The question incorrectly substitutes "what the supplier wants" for the critical middle view - the actual process as it truly operates, which is often very different from assumptions.

Option A is wrong because accepting the statement as true would mean overlooking the most analytically important view: the gap between perception and reality. Replacing "what it actually is" with "what the supplier wants" shifts focus away from objective process analysis toward stakeholder preferences, which is a different concern entirely.

Memory tip: Think of the three views as a perception → reality → ideal arc. You think the process works one way, it actually works another way (often messier), and then you define what it should look like. The supplier's perspective is relevant to requirements gathering, not to this specific framework of process views.

Topics

#process views#process mapping#project initiation#DMAIC

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