ICYB · Question #101
A team wants to identify categories of potential causes contributing to a problem. They should use a:
The correct answer is B. Fishbone diagram. A fishbone diagram (also called a cause-and-effect or Ishikawa diagram) is specifically designed to brainstorm and categorize potential root causes of a problem - its "bones" represent categories like People, Process, Materials, and Environment, making it ideal for this…
Question
A team wants to identify categories of potential causes contributing to a problem. They should use a:
Options
- AControl chart
- BFishbone diagram
- CBoxplot
- DKanban board
How the community answered
(66 responses)- A3% (2)
- B95% (63)
- D2% (1)
Explanation
A fishbone diagram (also called a cause-and-effect or Ishikawa diagram) is specifically designed to brainstorm and categorize potential root causes of a problem - its "bones" represent categories like People, Process, Materials, and Environment, making it ideal for this scenario.
- A (Control chart): Tracks process variation over time to detect trends or instability - it monitors a problem, not categorizes its causes.
- C (Boxplot): A statistical visualization showing data distribution (median, quartiles, outliers) - useful for analysis, not cause categorization.
- D (Kanban board): A workflow management tool for visualizing work-in-progress stages - it's about task flow, not problem diagnosis.
Memory tip: Think "fishbone = find causes." A fish has a head (the problem) and bones (the categories of causes) - the diagram's shape and purpose match perfectly.
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