Which phase of DMAIC identifies potential solutions to address verified root causes?

Question

Options

• ADefine
• BMeasure
• CAnalyse
• DImprove

• A
  6% (2)
• B
  3% (1)
• C
  3% (1)
• D
  89% (32)

Explanation

Improve is correct because it is the phase where teams brainstorm, test, and implement solutions specifically targeting the root causes confirmed during the prior Analyze phase - this is where change actually happens.

Why the distractors are wrong:

• Define (A) focuses on scoping the problem, identifying stakeholders, and setting goals - no solutions yet.
• Measure (B) is about collecting baseline data and quantifying the current state of the process.
• Analyse (C) identifies and verifies root causes using data, but stops short of generating solutions - that handoff is intentional.

Memory tip: Think of DMAIC as a story: you Define the villain, Measure its damage, Analyse its weaknesses, then Improve by striking it down, and Control to make sure it stays defeated. Solutions only come after you've confirmed what you're fighting.

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