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HPE7-A06 · Question #125

A client is unable to connect to the network. In the HPE Aruba Networking ClearPass access tracker, we can see an EAP timeout. What is a possible cause of this message?

The correct answer is D. The client does not trust the radius server certificate. An EAP timeout commonly occurs when the client does not trust the RADIUS server certificate, causing the authentication process to stall until it times out. This is a typical issue in 802.1X/EAP deployments if the server certificate is not trusted by the client.

Troubleshooting and Optimization of Campus Access Switching

Question

A client is unable to connect to the network. In the HPE Aruba Networking ClearPass access tracker, we can see an EAP timeout. What is a possible cause of this message?

Options

  • AThe radius server does not trust the client certificate.
  • BThe radius server can see that the client certificate is expired.
  • CThe client can see that the radius server certificate is expired.
  • DThe client does not trust the radius server certificate.

How the community answered

(44 responses)
  • A
    14% (6)
  • B
    9% (4)
  • C
    5% (2)
  • D
    73% (32)

Explanation

An EAP timeout commonly occurs when the client does not trust the RADIUS server certificate, causing the authentication process to stall until it times out. This is a typical issue in 802.1X/EAP deployments if the server certificate is not trusted by the client.

Topics

#EAP timeout#802.1X troubleshooting#certificate trust#ClearPass access tracker

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