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HPE7-A06 · Question #27

A user cannot connect to the wired network using 802.1X with EAP-TLS. The user's device is configured correctly and the user has a valid certificate. The RADIUS server logs show that the user is…

The correct answer is A. There is an issue with the switch interface configuration. Since the RADIUS logs show successful authentication with a valid certificate, EAP-TLS is functioning properly between the client and the RADIUS server. If the user still cannot connect, the issue is most likely with the switch interface configuration (e.g., missing VLAN…

Troubleshooting and Optimization of Campus Access Switching

Question

A user cannot connect to the wired network using 802.1X with EAP-TLS. The user’s device is configured correctly and the user has a valid certificate. The RADIUS server logs show that the user is authenticating successfully. What could be the reason for this issue?

Options

  • AThere is an issue with the switch interface configuration.
  • BThe user's device is not using the correct certificate authority.
  • CThe switch is not configured to use EAP-TLS.
  • DThe RADIUS server is not configured to use EAP-TLS.

How the community answered

(44 responses)
  • A
    82% (36)
  • B
    2% (1)
  • C
    5% (2)
  • D
    11% (5)

Explanation

Since the RADIUS logs show successful authentication with a valid certificate, EAP-TLS is functioning properly between the client and the RADIUS server. If the user still cannot connect, the issue is most likely with the switch interface configuration (e.g., missing VLAN assignment, incorrect role, or port-access settings), which prevents network access after successful

Topics

#802.1X#EAP-TLS#RADIUS#switch interface configuration

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