If the customer is looking for best cost per page for black text, but hardly uses color, which ink cartridges would you recommend?

Question

Options

• AA higher fill value black and standard color cartridge
• BTwo standard black cartridges and one value color cartridge
• CA two-pack XL black cartridge
• DA standard fill black and color cartridge

• A
  11% (2)
• B
  79% (15)
• C
  5% (1)
• D
  5% (1)

Explanation

Option B is correct because the customer's primary need is black printing at the lowest cost per page, and buying two standard black cartridges ensures they always have black ink available without overspending - while a single value (lower-capacity) color cartridge minimizes cost on something they rarely use.

Why the others are wrong:

• A - A "higher fill" black costs more upfront and pairing it with a standard color wastes money on color capacity the customer doesn't need.
• C - An XL two-pack of black only ignores the color need entirely; even light color users still need a color cartridge on hand.
• D - A standard black paired with a standard color over-invests in color capacity relative to the customer's actual usage pattern.

Memory tip: Think "match the cartridge size to the usage frequency" - heavy use → higher capacity, light use → value/standard. Since black is used heavily, quantity (two packs) makes sense; since color is barely used, go cheapest (value).

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