EXIN
EX0-114 · Question #83
Updates to the Service Level Agreement (SLA) shall be under the control of which process?
The correct answer is B. Change Management process. See the full explanation below for the reasoning.
Question
Updates to the Service Level Agreement (SLA) shall be under the control of which process?
Options
- ABusiness Relationship Management process
- BChange Management process
- CConfiguration Management process
- DService Level Management process
How the community answered
(21 responses)- A10% (2)
- B81% (17)
- C5% (1)
- D5% (1)
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