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EX0-114 · Question #82
EX0-114 Question #82: Real Exam Question with Answer & Explanation
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Question
Which of the following actions should be taken to ensure continual improvement of a Service Management System?
Options
- AAnalyze and evaluate the existing situation to identify areas for improvement.
- BAnalyze customer satisfaction and identify resulting actions.
- CReview the Service Management System at least annually.
- DStart an internal service organization evaluation.
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